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BRIKS BUILDING SERVICES

For property managers

Your PMs aren’t dispatchers.

Adelaide residential real estate agencies use Briks as a single maintenance supplier — Tapi-native, 60-minute after-hours dispatch, one invoice per job direct to the landlord. Your PMs stop chasing tradies and go back to leasing + retention.

  • Licensed tradies

    Vetted network

  • Insured + compliant

    ABN 90 697 367 721

  • 24 / 7 emergency

    Real humans, no IVR

  • Adelaide metro

    38+ suburbs

What this is

A single building-services supplier for your entire portfolio.

Briks Building Services operates as a managed maintenance supplier for Adelaide residential real estate agencies. We cover every trade — plumbing, electrical, carpentry, painting, tiling, roofing, gas, HVAC, handyman — under one supplier record in your existing system (Tapi, MaintenanceManager, PropertyMe, REST Professional, Console, or email).

Work orders flow in. Our coordinator triages, dispatches the right specialist from a vetted licensed bench, communicates directly with the tenant, photo-documents the job, and issues a single line-item invoice in the landlord’s name. The PM only sees status updates — the dispatcher workload moves off the desk entirely.

Adelaide heritage property handover coordination

The status quo hurts

Three problems Briks solves for SA agencies.

PMs spending 40% of their week as dispatchers

Every tenant complaint is a phone tree: get tradie, get quote, get landlord approval, schedule, chase, invoice, reconcile. Your property managers were hired to lease + retain, not run a maintenance call centre.

Five tradies for five trades — five invoices

A single multi-trade job at one property turns into five suppliers, five invoices, five sets of bookkeeping reconciliation. Multiply across a 200-door portfolio and the admin cost is brutal.

Insurance + compliance evidence chase

When a claim comes in, you spend 90 minutes chasing tradies for photos, dates, and a description of what happened. Defending bond decisions at SACAT without solid documentation is a coin flip.

The workflow

Four steps. Zero process change for your PMs.

  1. 01

    Add Briks as preferred supplier

    Inside your maintenance system (Tapi, MaintenanceManager, PropertyMe, REST Professional, or plain email). One supplier record. No process change for your PMs — they keep raising work orders the same way they always have.

  2. 02

    Briks triages every inbound work order

    AI-assisted parsing extracts the job scope automatically. A human coordinator reviews, picks the right trade off our vetted bench, schedules with the tenant, and confirms the visit window back to the PM.

  3. 03

    On-site, on-spec, photo-documented

    Right specialist for the work. Photo evidence at attendance, mid-job, and completion. Tenant signs off on the visit summary. Insurance-grade documentation packaged automatically.

  4. 04

    One invoice per job, direct to landlord

    Single line-item invoice in the landlord's name with full ABN + GST detail. Sent via your system, no separate biller relationships. Briks handles the bookkeeping with each tradie on the back end — your agency sees one supplier on its books.

Integrations

Works inside the systems your agency already uses.

Tapi

Briks runs as a Tapi-native preferred supplier. Work orders flow in, AI extracts scope, status updates flow back via the Tapi API. Zero re-entry.

MaintenanceManager

Email-based work order ingestion. Briks parses the inbound, creates an internal job, links photos + reports back to the original work order ID.

PropertyMe + REST Professional

Email-based ingestion with PMS-aware formatting. Invoices are issued in formats your agency's accountant + property accounts team already process.

Plain email + WhatsApp

Smaller agencies or interim arrangements — work order via email or WhatsApp, Briks confirms scope + ETA in the same channel.

What you get on every job

The deliverables.

Identical SOP every time, from a single dripping tap through to a multi-trade insurance claim.

  • Single supplier record across your entire maintenance vendor list
  • Tradie-network vetting handled by Briks — license + insurance + experience
  • 60-minute after-hours emergency dispatch with on-call coordinator
  • Photo-documented evidence pack per job (attendance, mid-work, completion)
  • Tenant communication owned by Briks — your PMs are not in the loop unless escalated
  • SA Residential Tenancies Act notification windows respected
  • Insurance-ready PDF reports inside 24 hours — accepted by all major SA insurers
  • Single invoice per job in landlord name with ABN + GST detail
  • Workmanship guarantee 12 months — Briks coordinates remediation on any failures
  • Monthly portfolio summary PDF on request for landlord reporting

What agencies say

Trust Adelaide already gave us.

“It’s rare to find a company you can genuinely trust to just take care of it, but Briks does exactly that.”

Briks Building Services has honestly made my life so much easier. Managing multiple properties usually means constantly chasing different tradies, following up quotes, organising access, and dealing with delays — but with Briks, it’s one phone call and everything is handled. The communication was exceptional from start to finish, and every tenant I dealt with commented on how professional and respectful the team was. The quality of the work was outstanding, completed on time, and without any stress on my end. It’s rare to find a company you can genuinely trust to just ‘take care of it,’ but Briks does exactly that.

Sarah M.

Property Manager

FAQ

Agency questions, answered.

Send us an email or a WhatsApp message and we will run you through the 5-minute setup. Briks becomes a supplier record in your Tapi tenant, work orders flow in automatically, and our acceptance + status webhooks update Tapi in real time. No data migration or PM retraining.

Related

For landlordsOur tradiesHow it worksPricing modelEOL case studyPM brief guideEOL checklistBook agency intro

Book a 20-minute agency intro. No deck, no sales pitch.

We’ll walk you through the workflow on a screenshare, show real Briks job reports, and answer your specific Tapi / MaintenanceManager integration questions.

Book agency introText us on WhatsApp